Media Summary: Strategies for supporting a client to develop an Accepting silence as a natural part of conversations with clients. The problem with giving advice to clients.
Action Planning Faculty Interview Foundations - Detailed Analysis & Overview
Strategies for supporting a client to develop an Accepting silence as a natural part of conversations with clients. The problem with giving advice to clients. How a warm welcome helps to build rapport with a new client. The importance of supporting a client to establish their own priorities. The value of rolling with resistance when a client is ambivalent about behavior change.
Key aspects for developing your own approach to client-centered counseling. The advantages of working with clients using a "strength-based" approach. The challenges of communicating, establishing, and maintaining boundaries with clients, How to inform a client about confidentiality policies and the CHW's obligation to report certain behaviors to authorities. The importance of learning how to provide and receive constructive feedback in a professional manner. Key aspects for developing your own client-centered practice.
The value of learning when and how to offer a sincere apology to the clients you work with. Instructor Abby Rincon describes the importance of cultural humility for CHW success with clients. The challenges and potential benefits of self-disclosure. A CHW describes her work facilitating a support group for Latinas.
