Media Summary: -- Today, we're going to talk about how to get the right message to the right people at the right time in the ... Since I broke down the entire a couple of weeks ago, some of you sent me pictures of your own Ian Williams from Jericho's section of the Call Centre Helpers
Webinar Creating An Actionable Customer Journey Map - Detailed Analysis & Overview
-- Today, we're going to talk about how to get the right message to the right people at the right time in the ... Since I broke down the entire a couple of weeks ago, some of you sent me pictures of your own Ian Williams from Jericho's section of the Call Centre Helpers Customer Journey Best-Practices – cx/omni Experts Intro: 0:00 Theory: 8:07 Practical: 47:29 Networking: 1:12:07 In this Online UX Masterclass, we cover the following aspects of ...
![From Customer Journey Mapping to Journey Orchestration [Aus Webinar]](https://i.ytimg.com/vi/UvfxepGMoPw/mqdefault.jpg)
